In which Wildbook did the issue occur? ACW
What operating system were you using? Win 10
What web browser were you using? latest chrome
What is your role on the site? admin
I haven’t been able to successfully run Start Match or Start New Match all day today. All I’ve been getting is the error message: error initiating IA job. Has been happening for all 3 species in ACW
What did you expect to happen? Match results produced
What are some steps we could take to reproduce the issue?
Run matching on encounters from these Individuals:
I believe this is the issue where a server reset is needed.