Flukebook- 'cannot start match'

Bug report template

In which Wildbook did the issue occur? Flukebook

What operating system were you using? (eg. MacOS 10.15.3) MacOS 10.15.5

What web browser were you using? (eg. Chrome 79) Chrome

What is your role on the site? (admin, researcher, etc) admin

What happened?
From the encounter search page, I clicked on an individual. On this individual’s page, I clicked the three bars on the photo preview (under Gallery) to run a match. Instead of seeing ‘match results’ I saw ‘cannot start match.’ https://www.flukebook.org/encounters/encounter.jsp?number=dedc0240-a0ae-41b6-8ac9-9245376d13ff

Hey there @UR-Stelle,
What has happened here is that detection was not able to identify a fluke within the image. It’s a bit surprising given the quality of the image, but it does happen from time to time. What you can do is use the add annotation button which will take you to the manual annotation page.


Here you can draw a box around the fluke, select the viewpoint and species (here labelled iaClass). Then click save.

Once you have done that, you should be able to navigate back to the encounter and start a match against your new annotation.

Hope that helps!
Tanya