In which Wildbook did the issue occur? Flukebook
What operating system were you using? (eg. MacOS 10.15.3) MacOS 10.15.5
What web browser were you using? (eg. Chrome 79) Chrome
What is your role on the site? (admin, researcher, etc) admin
After running an encounter search, I ran a match for an individual. After about 10 minutes, the message ‘attempting to fetch results’ displayed rather than any potential matches. This message stayed and the match was never successfully run. My colleagues on other devices have seen the same. Link to the match: https://www.flukebook.org/iaResults.jsp?taskId=b075396a-4ec8-4035-b26e-3433dd0b8a2f
What did you expect to happen?
I expected the match to be run normally and view potential matches.