No annotations on encounters

What Wildbook are you working in? IoY

What is the entire URL out of the browser, exactly where the error occurred?

Can you describe what the issue is you’re experiencing? No bounding boxes/annotations. Error is the following: there was an error parsing results for task 88081ecb-10b0-4b92-80bd-80d593f0db55

Can you provide steps on how to reproduce what you’re experiencing?

If this is a bulk import report, send the spreadsheet to with the email subject line matching your bug report

Hi Jillian,

I’m currently investigating this. We can indeed verify an error on the detection process.
The solution will likely be submitting these encounters again to be reprocessed, but please
leave them for now so I can locate the source of the error first.

I am tracking the issue with ticket number WB-1100 and will keep you updated.


Thanks Colin

I had another one today where annotations only showed up on 1 out of 3 photos and the matching process did not work (timed out)