In which Wildbook did the issue occur? Spotting Giant Sea Bass
What operating system were you using? (eg. MacOS 10.15.3) macOS 10.15.6
What web browser were you using? (eg. Chrome 79) Chrome Version 85.0.4183.102
What is your role on the site? (admin, researcher, etc) Researcher
What happened? We are no longer receiving emails alerting us to new encounter submissions, encounter updates, or when encounters are removed. Users are still receiving notifications when they submit their encounters and the following encounter updates. The emails just aren’t being sent to the email account that researchers use. The last new encounter notification email we received was on June 29, but we have had new encounters submitted since then. The last encounter update notification we got was on May 19, but have made matches and assigned new individual ID’s since then as well.
What did you expect to happen? We usually have a copy of all notification emails sent to firstname.lastname@example.org.
What are some steps we could take to reproduce the issue?
If this is a bulk import report, send the spreadsheet to email@example.com with the email subject line matching your bug report